Privacy Policy

Effective Date: May 16, 2025
Last Updated: August 19, 2025

Holy Dove Records LLC™ (collectively "we", "us", or "our") are committed to protecting your privacy. This policy explains what information we collect, how we use it, your rights, and how we use cookies — in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Brazilian General Data Protection Law (LGPD), and other applicable data privacy laws.

1. What Information We Collect

When you fill out our online form or interact with our website, we may collect:

Personal Information such as name, email address, phone number, how you found us, if you want a newsletter, if you choose text messages, any message you provide, your affirmation you are over 13 years old, and if you read the privacy policy.
Technical Data such as IP address, browser type, device info, referral URL.
Usage Data such as pages visited, time spent, interactions (via cookies or analytics tools).

2. Why We Collect It (Legal Basis)

We process your personal data based on the following lawful bases:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Legitimate Interests: We have a legitimate interest in processing your data, such as improving our services or website functionality.
Legal Obligation: We are required by law to process your data for certain purposes, such as complying with tax or regulatory requirements.

3. How We Use Your Data

We may use your information to:

Respond to inquiries or messages.
Send newsletters or promotional emails.
If you chose to receive text messages, send text messages based on your prior opt-in consent.
Analyze traffic and improve website experience.
Improve advertising effectiveness.
Maintain security and detect/prevent abuse or fraud.

We do not sell your data.

4. Data Sharing + Third-Party Services

Our website may contain apps from or links to third-party sites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.

We only share data with trusted providers that help us operate our services:

Form providers (e.g., Google Forms, Typeform)
Email marketing platforms (e.g., Mailchimp, ConvertKit)
Analytics services (e.g., Google Analytics, Meta Pixel)
Functional services (e.g., embedded third-party media players)
Hosting providers or CRM tools

Each provider is contractually bound to protect your data.

5. Cookie Policy

Types of cookies we use:

Essential Cookies: Required for basic functionality (e.g., security, navigation).
Analytics Cookies: Helps understand traffic and usage patterns.
Functional Cookies: Enables the website to remember choices users make.
Marketing Cookies: Used for evaluating ad effectiveness to provide a more relevant service.

Our cookie settings can be adjusted on the cookie banner when you first visit the website.

Additionally, there may be third-party cookies set by services integrated into our Website, such as embedded media players. Generally cookie settings, including third-party, may be adjusted in your browser.

By continuing to use our Website, you consent to the placement of cookies on your device unless you disable them via the cookie banner and/or browser settings.

Please see our full Cookie Policy for more detail.

6. Children’s Privacy

Our website and forms are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. To ensure compliance with the Children's Online Privacy Protection Act (COPPA), we ask users to confirm their age before allowing access to certain features of our website. Users must be at least 13 years old to submit any information.

We encourage parents to educate their children about online safety and the importance of not sharing personal information online. Parents have the right to review and delete their child's personal information. If you believe your child submitted information to us despite our attempts at preventing this, please contact us at privacy@holydoverecords.com.

7. International Data Transfers

If you're outside the U.S., your data may be processed on servers located in the U.S. We work with providers who ensure such transfers meet GDPR adequacy standards or include Standard Contractual Clauses (SCCs) when applicable.

8. Your Rights (GDPR + Global)

Among your rights under GDPR, you have the right to:

Right to Access: Request information about the data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your data under certain conditions.
Right to Restrict Processing: Request restriction of data processing in specific circumstances.
Right to Data Portability: Receive your data in a machine-readable format and transmit it to another controller.
Right to Object: Object to data processing based on legitimate interests or for direct marketing.
Rights Related to Automated Decision-Making: Object to decisions based solely on automated processing.

To exercise your rights, contact us at privacy@holydoverecords.com. We will verify your identity before processing your request.

9. CCPA Rights

If you are a California resident, you have the following additional rights under the CCPA:

Right to Know: You can request information about the personal data we collect, use, disclose, and sell.
Right to Delete: You can request the deletion of your personal data, subject to certain exceptions.
Right to Opt-Out: You can opt-out of the sale of your personal data to third parties.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at privacy@holydoverecords.com. You can also designate an authorized agent to make a request on your behalf. We will verify your identity and the authority of your agent before processing your request.

10. LGPD Rights

If you are a resident of Brazil, you have the following rights under the LGPD:

Right to Confirmation and Access: You can confirm the existence of processing and access your personal data.
Right to Correction: You can correct incomplete, inaccurate, or outdated data.
Right to Anonymization, Blocking, or Deletion: You can request the anonymization, blocking, or deletion of unnecessary, excessive, or processed data in non-compliance with the law.
Right to Portability: You can request a copy of your data in a commonly used format.
Right to Information: You can be informed about the public and private entities with which your data is shared.
Right to Revoke Consent: You can revoke your consent for data processing at any time.

To exercise your LGPD rights, please contact us at privacy@holydoverecords.com. We will verify your identity before processing your request.

11. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you submit it to us. We regularly review and update our security practices to ensure the protection of your data.

Our website is built and hosted on a third-party platform that implements robust security measures, including:

SSL Encryption: Ensuring secure data transmission.
Regular Security Updates: Keeping the platform protected against the latest threats.
Compliance with Industry Standards: Adhering to stringent security protocols.

The platform's security certifications further demonstrate their commitment to maintaining a secure environment:

PCI DSS Level 1: Ensuring secure handling of payment card information.
SOC 2 Type 2: Demonstrating robust security controls and processes.
Several ISO Certifications: Compliance with international standards for information security management.

12. Data Breach Notification

In the event of a data breach, we will notify affected individuals and relevant authorities as required by law. We will take immediate steps to mitigate the impact of the breach and prevent further unauthorized access to your data.

13. Changes to the Service

We may update this policy from time to time. If our service or website undergoes significant changes that affect how personal data is collected or used, we will inform users about these changes and how they might impact their data. The “Last Updated” date at the top will reflect changes. If we make substantial changes, we'll notify you via email (if subscribed) or post a banner on the site pointing to the privacy policy.

14. Data Protection Officer (DPO)

We have appointed a Data Protection Officer (DPO) to oversee our compliance with data protection regulations. You can contact our DPO at dpo@holydoverecords.com for any questions or concerns related to data protection.

15. International Data Transfers

If your data is transferred to countries outside the U.S., we ensure that such transfers are made in compliance with applicable data protection laws. We use Standard Contractual Clauses (SCCs) or other approved mechanisms to safeguard your data during these transfers.

16. Right to Lodge a Complaint

If you believe that your data has been processed unlawfully, you have the right to lodge a complaint with a supervisory authority. You can find the contact details of the relevant supervisory authority in your country.

17. Consent Management

You can manage your consent preferences at any time. To withdraw your consent or update your preferences, please contact us at privacy@holydoverecords.com. Withdrawing your consent may affect our ability to provide certain services.

18. Data Minimization

We are committed to data minimization and only collect and process the minimum amount of personal data necessary for our purposes. We regularly review our data collection practices to ensure compliance with this principle.

19. Accountability

We are committed to accountability and transparency in our data processing activities. We regularly audit our data processing practices, train our staff on data protection, and maintain documentation of our data processing activities.

20. Data Retention

We retain your personal data only as long as necessary for our purposes or to comply with legal obligations. Data from contact forms is typically deleted after 12 months unless you opt in for ongoing communication, such as the newsletter or phone texts.

21. Contact Us

Have questions or concerns?

Email: privacy@holydoverecords.com
Mailing Address: 525 Randall Ave Ste 100 Unit 1062, Cheyenne, WY 82001
Data Controller: Holy Dove Records LLC™

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